cleartalk

Preparation for a hard conversation, at work or otherwise. Answer 8 questions about how the other person communicates, pick a situation, and read a card on how to shape the conversation with them.

80 curated cards cover 16 style pairings across feedback, requests, conflict, pitches and difficult news. Each has an approach, opening lines, what to avoid, how they may react, how to recover and body language.

Cards need no assessment. A 3-minute one of your own style adds the opening lines and what to avoid. Profiles and notes stay in the browser, with no account.

why it exists

Cross-team work runs on conversations with people who communicate differently.

cleartalk builds a mental model of the other person from a short profile, before the conversation starts.

what it taught

cleartalk set out to show that advice on a conversation can be written as sentences to say, for each pair of styles. Its four styles are Drive, Influence, Steady and Clarity.

Each card has its own public page.